We’re Transitioning our giving platform
So more of your donation goes to ministry than ever before.
-
If you’ve given to Arrowhead Church with an online donation in the last few years, you’ve given with a platform called Subsplash. In 2023, our church is switching online donation platforms from Subsplash to Planning Center.
-
You’re probably aware that every time you give online, a small fraction of it goes to a payment processor - money that Arrowhead Church never sees. Our finance team is always searching for ways to reduce these fees and over time, it’s become clear that switching from Subsplash to Planning Center would save us thousands of dollars in those annual fees and reduce our administrative load. Right now, on average, about 2.4% of online donations go to a financial institution. After this switch, those fees will decrease to about 1.6% (on average). In other words, more of your donation will go directly to ministry at Arrowhead than ever before.
-
The good news is that you already have a Planning Center account! Our church has used Planning Center for years to manage our groups, volunteers, event registration, and even giving statements. Whether you give with the website or app, those links have already switched over. It’ll walk you through the simple setup upon your first time giving with Planning Center.
If you have recurring giving setup, you’ll need to cancel it on Subsplash and renew it on Planning Center. There are instructions below to help you make this transition. Our goal is to transition everyone to Planning Center by May 1, 2023.
-
We would love to help you make this transition. If you need any assistance at all, you can email Jared Belcher here or Sabrina Starnes here.
Giving Rate Comparisons
How to give on Planning Center
3 Simple Options
On our website
You can visit the giving page on our website and then select the congregation you’d like to give to. It’ll immediately get your started with Planning Center.
On our mobile app
From the Arrowhead Church app, tap “Give” on the tab at the bottom right. Then select your congregation.
On the church center app
Planning Center has their own app called Church Center. It’s a great way for you to manage your giving, serving schedule, your church events, and your small groups.
How to Cancel your Recurring Subsplash Donation
If you have a recurring gift setup (prior to February 14, 2023), you’ll need to login to Subsplash and cancel that donation and then setup a new one on Planning Center.
1. Log into Subsplash. Click here to log in for Morristown, click here to log in for Greeneville.
2. Once you log in, tap the profile picture icon in the top right.
3. Tap on “Recurring Gifts”
4. You’ll see your recurring gifts here. Tap on it to edit it.
5. Scroll down and tap “Delete Gift” at the bottom.
6. To renew your recurring giving on our new platform, Planning Center, tap the buttons below or one of the 3 ways listed in the section above. Then select “Regularly” under the “Frequency” option. You’ll be able to customize your recurring gift with more options than ever before.